Over 50,000 businesses around the world trust Zoho Desk to improve agent productivity, increase customer happiness, and build loyalty. Transform your customer service with the industry’s first context-aware help desk.
Email Ticketing, Customer Management, Help Center, Private Knowledge Base, Predefined SLAs Macros, Multi-language Help Desk, Mobile Apps, 24x5 Email Support
Everything in FREE+ Social & Community Channels, Product-based Ticket Management,Help Center Themes Gallery, Public Knowledge Base, SLAs & Escalations, Workflow, Assignment & Supervise Rules, Customer Happiness, Ratings Reports & Dashboards, Work Modes for Tickets, Marketplace Extensions & Integrations, ASAP - Embeddable Self-service, 24x5 Phone Support, Add-On ($6/Light Agent/Month)
Multi-Department Ticketing, Team Management, Telephony, Automatic Time Tracking, Multilingual Knowledge Base, Blueprint - Basic Process Management, Round Robin Ticket Assignment, Agent Collision, Tasks, Events & Call Activities, Ticket Templates, Private Marketplace Extensions, SLA Dashboards, Ticket Sharing, Mobile SDKs, 24x5 Chat Support, Add-On ($6/Light Agent/Month)
Everything in PROFESSIONAL+ Live Chat, Zia - Artificial Intelligence, Help Center Customization, Multi-brand Help Center, KB Auto-translation, Advanced Process Management, Custom Functions, Multi-level IVR, Global Reports & Dashboards, Scheduled Reports, Contract Management, Validation Rules, Layout Rules, Field Watching, Multiple Business Hours & Holidays, Role-based Data Sharing, 50 Light Agents, Add-On ($6/Light Agent/Month
Works across verticals and scales to every business size
Chaleman Technologies Zoho support services are tailored to your business needs. Our support specialists align Zoho architecture and end-to-end communication, to ensure your company has the best Zoho solutions built by certified technology experts. We provide small, midsize, and enterprise size businesses with scalable Zoho support.
Chaleman Technologies Custom Software Solutions are tailored to your business needs.
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